Privacy Policy

Last updated: July 18, 2025

Threx ( We) operates the website https://threx.in (the “Shopping Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. It also explains your rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Capitalized terms have meanings defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

Account: A unique account created to access our Service.
Affiliate: Any entity that controls, is controlled by, or is under common control with us.
Company: Refers to Threx, based in Uttarakhand, India.
Cookies: Small files stored on your device that collect data such as browsing history.
Country: India
Device: Any device that can access our Service (e.g., a phone, tablet, or computer).
Personal Data: Any information that relates to an identifiable individual.
Service: Refers to the website operated by Threx.
Service Provider: Any person or company that processes data on behalf of Threx.
Usage Data: Automatically collected data generated through use of the Service.
Website: Refers to Threx, accessible at https://threx.in.
You: The individual or legal entity using our Service.

2. What Data We Collect

Personal Data

We may collect the following personally identifiable information:

Name
Email address
Phone number
Billing and shipping address
City, State, ZIP/Postal code
Any other information you voluntarily provide

Usage Data

This includes:

IP address
Browser type and version
Pages visited
Time and date of visit
Device type and identifiers
Diagnostic data
Clickstream behavior

3. Cookies and Tracking Technologies

We use Cookies, beacons, and similar technologies for:

Functionality (e.g., saving your preferences)
Analytics
Security
Advertising (if applicable)

You can manage cookies via your browser settings. Some features may not function without them.

Types of Cookies:

Essential Cookies: Necessary for site functionality
Preference Cookies: Save your settings
Analytics Cookies: Help us understand site usage
Marketing Cookies (optional): Track behavior for promotional purposes

4. How We Use Your Information

We use your Personal Data for:

Account registration and management
Processing and delivering orders
Customer support
Sending transactional and promotional emails/SMS
Responding to inquiries and requests
Improving our Service and user experience
Ensuring compliance with applicable laws

5. Legal Basis for Processing

Depending on your location, we may rely on the following legal bases:

Your consent
Contractual necessity
Legal obligations
Our legitimate interests, such as fraud prevention or service improvements

6. Sharing Your Data

We may share your information with:

Service providers (e.g., payment processors, logistics partners)
Affiliates and business partners
Government or legal authorities (when required by law)
Buyers/investors in case of a business transfer or merger

We will never sell your personal data.

7. Retention of Data

We retain your Personal Data:

As long as your account is active
As needed to fulfill the purposes stated in this policy
To comply with legal obligations

8. International Data Transfers

If we transfer data outside India, we ensure appropriate safeguards are in place, such as contractual obligations, encryption, or compliance with data adequacy regulations.

9. Your Rights

You may have the right to:

Access your Personal Data
Correct or update your data
Delete your data
Withdraw your consent
Object to processing
Request data portability

To exercise these rights, contact us at info@threx.in.

10. Children’s Privacy

We do not knowingly collect personal data from children under 13. If you believe your child has provided us with information, please contact us for deletion.

11. Data Security

We use industry-standard security measures (encryption, firewalls, access controls) to protect your data. However, no online system is 100% secure.

12. Third-Party Links

Our Service may link to third-party websites. We are not responsible for their content or privacy practices. Please read their privacy policies.

13. Updates to This Privacy Policy

We may update this Privacy Policy. When we do, we’ll revise the “Last updated” date and may notify you via email or a notice on the Website.

14. Contact Us

If you have any questions or requests, contact us:

Email: info@threx.in
Contact Page: https://threx.in/contact/